Well, it would seem this is the week for awards here in blog-land.
Jinnia Low over at http://jinnialow.com/ has bestowed upon me the Foxy Mama Award. Thank you, Jinnia! I do so love being a Foxy Mama!!
To pass the love along, I am nominating the following Foxy Mamas:
Thanks for being the Foxy Mama Blogger Babes that you are!
I am hosting a giveaway over on Miracle Momas – go check it out here: Thirty-One Gifts Hanging Cosmetic Organizer Giveaway. Yay for free stuff!
Carol & Stacy at Intentional Conscious Parenting gave me the Virtual Blogger Award! Thank you ladies, I am honored!
In order to receive the award fully, I must
Seven things about me you may or may not know!
Now it's time for the most important part of the award. I am excited to nominate some of the newest blogs that I read below, and I look forward to many thought-provoking, fun, sincere posts from them in the future.
Thank you to all of you for creating blogs that I enjoy so much!
I honestly could not be more irritated at the disgustingly low level of customer service that I’ve experienced this week in trying to get my dryer fixed. I honestly am just enraged at these people that call themselves professionals.
My dryer stopped working on Saturday. I called up a service that I’d used in the past, A Same Day Appliance Repair and despite the fact that “same day” is built right into their name, they didn’t give me an appointment until Monday. Fine, it’s the weekend, whatever. I can surely live without my dryer for two days. So I got off the phone with them Saturday and was told they would be there between 9-11am on Monday. Monday morning they call at 8:30am to confirm, and I tell them, yes, we’re good for the time window we established come on by. All day passes, and NOTHING. No call, no service technician coming by to happily repair my dryer. Nothing. I call them and get voicemail and leave a message asking for an explanation as to why in the world they would simply blow off a repeat customer like that. And I get NO response whatsoever. Nothing. Now, since I had called after hours, I waited til Tuesday morning, thinking that perhaps they would get back to me. Nope. Again, nothing.
So now I’m pissed and I figure, screw them, I’m calling a different repair service. So I call A-Able Air and Appliance Repair, whose website claims they offer “same day service, 7 days/7 nights”. Fabulous. I figure it’s Tuesday morning, I should have a working dryer by the evening so I can start slogging through the mountain of laundry, right? Nope, not happening. No appointments available until Wednesday. Really? I mean, come on, you’ve got to be freakin kidding me. WHY DO YOU PEOPLE PUT THESE EMPTY PROMISES ON YOUR WEBSITES? It can’t possibly be your sole intention just to piss me off, can it?
Then, to top it off, these same irresponsible geniuses who can’t seem to make a same day appointment, despite the claims on their website, have now called and CANCELLED the appointment that they made for today. Claiming they were ever so sorry, but their tech just couldn’t make it out here today and would tomorrow be better. Honest to God these people were so lucky that my husband answered the phone instead of me, because he is far nicer than I am when dealing with morons.
So my question to the masses is this: is it still possible to find companies that understand how to correctly serve a customer? Do I just have bad luck? Really, do these people not understand how vitally important word-of-mouth advertising and referrals can be to their businesses? How crucial it is to please a customer rather than piss them off at first contact? How much cheaper it is to get and keep a customer than to constantly be trying to find new customers? I am honestly just shocked at the lack of professionalism that’s been exhibited by these companies. And as soon as I finish venting here, I’ll be back on the phone trying to find yet another company that might be able to actually serve me correctly.
Okay, who is a big couponing person? I try to be. In theory, it doesn’t seem that hard. But then somehow I feel like I am missing something. I don’t think I’m doing it right. Maybe I need lessons. Are there such a thing?
It seems to me like I’m spending far more time than it’s worth to save about $6. I know people post that they save like half their bill or other insane things, but I just don’t see it. How can I make that happen? Will this just not work for me if a lot of my bill is produce and beverages?
If someone can point me in the right direction on this, I would sure appreciate it. For right not I feel like I’m doing it pretty half-assed, which makes me think I might as well not bother at all and save myself the hassle.
Today I have run around like a crazy person getting 10 billion things done, and my day isn’t even NEAR over yet. So somehow I don’t think I can manage to be witty on my blog today. Instead, I’m sharing with ya’ll a pretty cool little freebie…
Don’t we all just need a little guidance sometimes in helping our kids with their homework? I know I do, and I can’t even imagine how much harder it’ll be when they are in middle and high school, but that’s like a whole other blog topic.
Teresa has come up with a free tool to help us out, at least in regards to science. Go check this out here: How to Teach Science. Check it out if you have kids. And hey, even if you don’t have kids, maybe you’ll learn something.
That is the question around these parts daily. Most of the time the chips fall on the side of “to pool”.
Every day, pretty much as soon as she gets up, my daughter is asking if we can go swimming. Which I’m fine with, just not at 8 in the morning. Let a girl get some caffeine on board first. But typically I eventually relent, and at least a couple hours of our day is spent out by the pool. Being that we’re in Florida, our pool is directly behind the house and screened in. This is insanely convenient because it drastically reduces the high volume of bugs we would otherwise have joining us in the pool. The downside to this, though, is that the pool gets shaded by the house for a good portion of the afternoon, and thus remains cooler than I would personally like it to be. This week, the water temp has been holding steady at 84 degrees. That doesn’t sound particularly cold, but trust me, when you first jump in, it sure feels cold.
Today hubby will be manning the pool while I have my Thirty-One Out with the Old, In with the New Sale. A couple of my friends will be bringing their kids along to swim, as well. So today the answer is definitely “to pool”, at least for everyone but me.
